FAQ
Find answers to our most frequently asked questions. Still have questions? Feel free to reach out to our team.
Shipping & Delivery
We offer Standard Shipping (5-7 business days) and Express Shipping (2-3 business days). All orders are shipped from our EU warehouse.
Yes, we ship to select international destinations. Shipping times and costs vary by location.
Once your order ships, you'll receive a tracking number via email to monitor your delivery.
Choosing Your Hair
Measure from your roots to where you want the extensions to end. We recommend consulting our length guide for the perfect fit.
Use our color matching tool or order a color ring to find your perfect shade. Our team is also available for personalized consultations.
For a full head, we recommend 100-150g. For added volume or length, 50-100g is typically sufficient.
Tape-in is a semi-permanent method worn for 6–8 weeks, then refreshed with a maintenance retape to keep the attachment clean, secure, and gentle.
Quality & Care
With proper care, our premium extensions can last 6-12 months or longer, depending on the application method and maintenance.
Yes, our 100% human hair extensions can be colored, cut, and heat-styled just like your natural hair. We recommend professional coloring.
Use sulfate-free shampoos and conditioners. Avoid products with alcohol or heavy oils near the bonds or tapes.