Política de reembolso

All sales are final. We do not accept returns, exchanges, or refunds.

Due to the nature of our products and hygiene considerations, all hair extension purchases are non-returnable and non-refundable.

If your order arrives damaged or if you receive the wrong item, please contact us within 48 hours of delivery at aluxeleganttape@gmail.com with your order number and clear photos of the issue. We will review the case and, if applicable, offer a replacement or another appropriate solution.